Who We Are 

Bunson Travel Service is the leading Travel Management Company established in East Africa in 1948. In 1950, we became the first Travel Agency licensed by the International Air Transport Association (IATA) in East Africa.

Carlson Wagonlit Travel Kenya is independently owned and operated by Bunson Travel Service. Carlson Wagonlit Travel is the world’s largest Travel Management Company with a global presence in more than 150 countries, and in over 3000 locations. ​





In August 1999 we became the exclusive partner of Carlson Wagonlit Travel (a leading Global Travel Management Company). Leveraging on this we have a presence, ability, and capacity to assist and support our clients in over 153 countries and over 3000 locations globally.

Along with IATA, we are associated with the following regulatory bodies:

  • Kenya Association of Travel Agents (KATA)
  • Kenya Association of Tour Operators (KATO)
  • International Congress and Convention Association (ICCA)
  • Global Business Travel Association (GBTA)
  • Universal Federation of Travel Agents Association (UFTAA)
  • American Society of Travel Agents (ASTA) 
  • International Association of Travel & Tourism Professionals (SKAL)
  • Africa Tourism Association (ATA)
  • American Chamber of Commerce (AMCHAM)
  • United Nations Global Compact (UNGC)
  • Kenya Private Sector Alliance (KEPSA)

 Our Approach

 We commit ourselves to helping our clients drive savings while delivering service, enhancing security and sustainability as we affirm our leadership in the industry.

Our Objective:
Maximizing cost savings while maintaining the highest quality and consistent service levels adapted to international customer service standards.

Our Vision:
Simple-extraordinary customer service and company growth as we serve our customer's needs in travel, tour and related services.

Our Mission:
Deliver efficient and innovative solutions to optimize travel and meetings and events management, by leveraging our global reach with the best people and superior service.

Our Goal:
"Setting standards" in the Travel and Tour Industry.

The Power of Our Story ​

At CWT Kenya we pride ourselves in being a market leader in the Travel Industry. Following our achievements we have been crowned by The World Travel Awards as Kenya's Leading Travel Management Company for SIX years consecutively (2010 – 2015) and Kenya's Leading Travel Agency for THREE years consecutively (2013 - 2015). And more recently Africa's Leading Business Travel Management Company (2016). 

The World Travel Awards is the most prestigious, comprehensive and sought after awards program in the global travel and tourism industry. To be voted a World Travel Award winner is an accolade which many strive for but few achieve.

The People Who Make The Magic Happen

Nairobi Head Office


Julie Dabaly-Scott 


Hailu Dabaly 

Transport Operations Manager


David Wachira


Hamida Ebrahim


Michael Scott

Operations/HR  Director

CWT Mombasa


Bansi Bhatt

Branch Manager / Sales & Marketing


Susan Njoki


Gregory Omwelema